Market Research Africa

Market Research Africa – Services

CBE Consulting Africa specialises in Market Research Africa, providing accurate insights and data for African businesses.

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Market Research Africa +500 commercial research studies done

+100 CX journeys, metrics & VOC programs run

+100 Churn, Retention & Behavioural Insights delivered

Used by fintech/telecoms/banking

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+27 62 121 4790
info@cbeconsultingafrica.com

Visit the Office

UNIT BLDG 20 Waverley, Wyecroft Rd, Mowbray, Cape Town, 7705

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Know Your Customers. Predict Their Needs. Win Their Loyalty. We help you decode behavior, elevate experience, and accelerate loyalty.

Our Market Research Africa experts for Africans solutions cover customer research, CX, and behavioural studies, giving African businesses the confidence to make data-driven decisions.

Why Market Research Africa Matters for Your Business

📊 Market Research Africa

Gain clarity on your industry and uncover opportunities to grow. Our market research services help you identify trends, assess opportunities, and stay ahead in competitive markets.

Market Research Services

🧠 Customer Market Research Africa

We help businesses truly understand their customers through deep research into needs, preferences, and behaviours.

Customer Insights Services

🤝 Customer Experience (CX)

Elevate every touchpoint of your customer journey with research-backed CX strategies that enhance satisfaction, loyalty, and retention.

Customer Experience Services

🧬 Behavioural Science

Harness the power of behavioural science to understand decision-making processes and drive engagement and growth through evidence-based strategies.

Behavioural Science Services

Frequently Asked Questions

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What services does CBE Consulting Africa offer?

We provide data-driven research and insights through four core service areas:

  • Market Research

  • Customer Insights

  • Customer Experience (CX)

  • Behavioural Science
    Our goal is to help clients make smarter, evidence-based business decisions using clear, actionable insights.

Which industries does CBE Consulting Africa serve?
We work across a wide range of sectors, including financial services, telecommunications, FMCG, retail, healthcare, energy, and government agencies.
Our research methodologies are adaptable to suit the unique needs of each industry.
Where is CBE Consulting Africa located?
CBE has offices in Zambia and South Africa, with operations extending throughout the SADC region.
We proudly serve clients locally and internationally through both in-person and virtual research solutions.
What makes CBE Consulting Africa different from other research firms?
Our unique approach combines behavioural science, data analytics, and creative insight delivery — helping clients understand not only what their customers do, but why they do it.
We focus on clarity, precision, and actionability, turning data into business growth strategies.
How does CBE Consulting Africa ensure data quality and accuracy?
We use robust research methodologies, quality control measures, and advanced analytics tools to guarantee accurate, reliable, and unbiased results.
All projects adhere to international data protection and research ethics standards.

Our Clients

Data-driven decision making in Africa
African business research and analytics
Professional market research Africa services
Market Research Africa data analysis
African market research insights
Market research Africa team analysis
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Contact Us

Phone

+27 62 121 4790

Email

info@cbeconsultingafrica.com

Address

UNIT BLDG 20 Waverley, Wyecroft Rd, Mowbray, Cape Town, 7705